Thank you for purchasing our product.  This web site has been designed to assist in any customer service you may need.  Please take the time to read the below safety tips and warnings.
Read your instructions that come with your tree stand and save them to re-read each season before use.

Each season, before use, inspect your tree stand and full-body harness for excessive wear

Always wear a full-body safety harness that is TMA certified - while ascending, hunting, and descending from your tree stand

Do not alter your tree stand

Never loan your tree stand to or allow anyone else to use your tree stand unless they read the instructions and agree to use a TMA certified full body harness at all times

Always practice using your tree stand at ground level, as you become more comfortable, gradually move to a higher hunting height

Never exceed the manufacturers weight limit of the tree stand or safety harness

Never leave your tree stand outside for long periods of time

Always set-up and use your tree stand with other hunting friends present, you should never set-up your tree stand alone, if you are hunting alone be sure to carry a two-way radio or a cell phone with service on you at all times